In: Electronic Commerce Research and Applications. Unidade: EACH
Subjects: Comércio Eletrônico, Concorrência, Administração Da Qualidade
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LOPES, Evandro Luiz; FREIRE, Otávio Bandeira de Lamônica. Competing scales for measuring perceived quality in the electronic retail industry: a comparison between E-S-Qual and E-TailQ. Electronic Commerce Research and Applications, Amsterdam, v. 34, p. 01-11, 2019. Disponível em: < http://dx.doi.org/10.1016/j.elerap.2019.100824 > DOI: 10.1016/j.elerap.2019.100824.APA
Lopes, E. L., & Freire, O. B. de L. (2019). Competing scales for measuring perceived quality in the electronic retail industry: a comparison between E-S-Qual and E-TailQ. Electronic Commerce Research and Applications, 34, 01-11. doi:10.1016/j.elerap.2019.100824NLM
Lopes EL, Freire OB de L. Competing scales for measuring perceived quality in the electronic retail industry: a comparison between E-S-Qual and E-TailQ [Internet]. Electronic Commerce Research and Applications. 2019 ; 34 01-11.Available from: http://dx.doi.org/10.1016/j.elerap.2019.100824Vancouver
Lopes EL, Freire OB de L. Competing scales for measuring perceived quality in the electronic retail industry: a comparison between E-S-Qual and E-TailQ [Internet]. Electronic Commerce Research and Applications. 2019 ; 34 01-11.Available from: http://dx.doi.org/10.1016/j.elerap.2019.100824
