Integrated triz with qfd applied to automotive valve industry (2018)
- Authors:
- Autor USP: MARTINEZ, GUSTAVO ARISTIDES SANTANA - EEL
- Unidade: EEL
- DOI: 10.15628/holos.2018.6669
- Assunto: CONSUMIDOR
- Keywords: Quality Function Deployment (QFD); Theory of Inventive Problem Solving (TRIZ); Consumer Input
- Language: Inglês
- Abstract: Understanding and assisting the clients in a more efficient way are paramount to maintain and to improve the relationship between the company and their customers. Quality Function Deployment has been used to understand the requirements of the customers. However, some requirements face technical obstacles in relation to the service provided. Theory of Inventive Problem Solving was developed to find innovative solutions to technical problems in products and process. This report describes a method that integrates Quality Function Deployment with Theory of Inventive Problem Solving, which requires technical innovation specified from an analysis of customers ́ needs. Then, the technical problems to be solved are defined by quality characteristics, and technical innovation is executed by applying Theory of Inventive Problem Solving. Results showed efficiency on identifying customer’s requirements, reoccurring problems and finding better and innovative solutions.
- Imprenta:
- Source:
- Título: Revista Holos (natal. online)
- ISSN: 1807-1600
- Volume/Número/Paginação/Ano: v. 01, n. 34, p. 50-60, 2018
- Status:
- Artigo publicado em periódico de acesso aberto (Gold Open Access)
- Versão do Documento:
- Versão publicada (Published version)
- Acessar versão aberta:
-
ABNT
SILVA, Gustavo Borges Lisboa e MARTINEZ, Gustavo Aristides Santana. Integrated triz with qfd applied to automotive valve industry. Revista Holos (natal. online), v. 01, n. 34, p. 50-60, 2018Tradução . . Disponível em: https://doi.org/10.15628/holos.2018.6669. Acesso em: 01 abr. 2026. -
APA
Silva, G. B. L., & Martinez, G. A. S. (2018). Integrated triz with qfd applied to automotive valve industry. Revista Holos (natal. online), 01( 34), 50-60. doi:10.15628/holos.2018.6669 -
NLM
Silva GBL, Martinez GAS. Integrated triz with qfd applied to automotive valve industry [Internet]. Revista Holos (natal. online). 2018 ; 01( 34): 50-60.[citado 2026 abr. 01 ] Available from: https://doi.org/10.15628/holos.2018.6669 -
Vancouver
Silva GBL, Martinez GAS. Integrated triz with qfd applied to automotive valve industry [Internet]. Revista Holos (natal. online). 2018 ; 01( 34): 50-60.[citado 2026 abr. 01 ] Available from: https://doi.org/10.15628/holos.2018.6669 - Effect of die pressure on the lubricating regimes achieved in wire drawing
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