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Artigo de periodico
The journey of business transformation: unfreeze, change and refreeze – a multiple case study (2023)
Santos,Edilson; Queiroz, Mauricio; Borini, Felipe Mendes ; Carvalho, Daniel; Dutra, Joel Souza
Source: Journal of Organizational Change Management -JOCM. Unidade: FEA
Subjects: DESENVOLVIMENTO ORGANIZACIONAL, MUDANÇA ORGANIZACIONAL, ESTRATÉGIA ORGANIZACIONAL
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ABNT
SANTOS, Edilson et al. The journey of business transformation: unfreeze, change and refreeze – a multiple case study. Journal of Organizational Change Management -JOCM, v. 36, n. 1. p. 47-63, 2023Tradução . . Disponível em: https://www.emerald.com/insight/content/doi/10.1108/JOCM-03-2022-0063. Acesso em: 02 out. 2024.
APA
Santos, E., Queiroz, M., Borini, F. M., Carvalho, D., & Dutra, J. S. (2023). The journey of business transformation: unfreeze, change and refreeze – a multiple case study. Journal of Organizational Change Management -JOCM, 36( 1. p. 47-63). doi:10.1108/JOCM-03-2022-0063
NLM
Santos E, Queiroz M, Borini FM, Carvalho D, Dutra JS. The journey of business transformation: unfreeze, change and refreeze – a multiple case study [Internet]. Journal of Organizational Change Management -JOCM. 2023 ; 36( 1. p. 47-63):[citado 2024 out. 02 ] Available from: https://www.emerald.com/insight/content/doi/10.1108/JOCM-03-2022-0063
Vancouver
Santos E, Queiroz M, Borini FM, Carvalho D, Dutra JS. The journey of business transformation: unfreeze, change and refreeze – a multiple case study [Internet]. Journal of Organizational Change Management -JOCM. 2023 ; 36( 1. p. 47-63):[citado 2024 out. 02 ] Available from: https://www.emerald.com/insight/content/doi/10.1108/JOCM-03-2022-0063
Artigo de periodico
Cultural dimensions as key aspects to change and improve school performance: a qualitative study in the Brazilian public schools (2023)
Oliveira, Pedro Henrique de; Santos, Fernando César Almada ; Paschoalotto, Marco Antonio Catussi; Delmonico, Diego Valerio de Godoy; Terence, Ana Cláudia Fernandes
Source: International Journal of Educational Management. Unidade: EESC
Subjects: TRANSPORTE DE PASSAGEIROS, MUDANÇA ORGANIZACIONAL, CULTURA ORGANIZACIONAL, ESCOLAS, RENDIMENTO ESCOLAR, ENGENHARIA DE PRODUÇÃO
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ABNT
OLIVEIRA, Pedro Henrique de et al. Cultural dimensions as key aspects to change and improve school performance: a qualitative study in the Brazilian public schools. International Journal of Educational Management, p. 1-15, 2023Tradução . . Disponível em: https://doi.org/10.1108/IJEM-06-2022-0236. Acesso em: 02 out. 2024.
APA
Oliveira, P. H. de, Santos, F. C. A., Paschoalotto, M. A. C., Delmonico, D. V. de G., & Terence, A. C. F. (2023). Cultural dimensions as key aspects to change and improve school performance: a qualitative study in the Brazilian public schools. International Journal of Educational Management, 1-15. doi:10.1108/IJEM-06-2022-0236
NLM
Oliveira PH de, Santos FCA, Paschoalotto MAC, Delmonico DV de G, Terence ACF. Cultural dimensions as key aspects to change and improve school performance: a qualitative study in the Brazilian public schools [Internet]. International Journal of Educational Management. 2023 ; 1-15.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/IJEM-06-2022-0236
Vancouver
Oliveira PH de, Santos FCA, Paschoalotto MAC, Delmonico DV de G, Terence ACF. Cultural dimensions as key aspects to change and improve school performance: a qualitative study in the Brazilian public schools [Internet]. International Journal of Educational Management. 2023 ; 1-15.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/IJEM-06-2022-0236
Artigo de periodico
Settling hybrid identity through impact assessment?: the case of B Corps (2022)
Bengo, Irene ; Chapuis, Carolina Nakamura; Gerl, Francesco ; Pião, Roberta de Castro Souza
Unidade: EP
Subjects: MODELOS ORGANIZACIONAIS, MUDANÇA ORGANIZACIONAL, RESPONSABILIDADE ADMINISTRATIVA, EMPRESAS
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ABNT
BENGO, Irene et al. Settling hybrid identity through impact assessment?: the case of B Corps. p. 09 Se 2022, 2022Tradução . . Disponível em: https://doi.org/10.1080/19420676.2022.2120531. Acesso em: 02 out. 2024.
APA
Bengo, I., Chapuis, C. N., Gerl, F., & Pião, R. de C. S. (2022). Settling hybrid identity through impact assessment?: the case of B Corps, 09 Se 2022. doi:10.1080/19420676.2022.2120531
NLM
Bengo I, Chapuis CN, Gerl F, Pião R de CS. Settling hybrid identity through impact assessment?: the case of B Corps [Internet]. 2022 ; 09 Se 2022.[citado 2024 out. 02 ] Available from: https://doi.org/10.1080/19420676.2022.2120531
Vancouver
Bengo I, Chapuis CN, Gerl F, Pião R de CS. Settling hybrid identity through impact assessment?: the case of B Corps [Internet]. 2022 ; 09 Se 2022.[citado 2024 out. 02 ] Available from: https://doi.org/10.1080/19420676.2022.2120531
Artigo de periodico
Circular economy and sustainability: the role of organizational behaviour in the transition journey (2021)
Bertassini, Ana Carolina ; Ometto, Aldo Roberto ; Severengiz, Semih; Gerólamo, Mateus Cecílio
Source: Business Strategy and the Environment. Unidade: EESC
Subjects: COMPORTAMENTO ORGANIZACIONAL, MUDANÇA ORGANIZACIONAL, ECONOMIA CIRCULAR, CULTURA ORGANIZACIONAL, SUSTENTABILIDADE
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ABNT
BERTASSINI, Ana Carolina et al. Circular economy and sustainability: the role of organizational behaviour in the transition journey. Business Strategy and the Environment, p. 1-34, 2021Tradução . . Disponível em: https://doi.org/10.1002/bse.2796. Acesso em: 02 out. 2024.
APA
Bertassini, A. C., Ometto, A. R., Severengiz, S., & Gerólamo, M. C. (2021). Circular economy and sustainability: the role of organizational behaviour in the transition journey. Business Strategy and the Environment, 1-34. doi:10.1002/bse.2796
NLM
Bertassini AC, Ometto AR, Severengiz S, Gerólamo MC. Circular economy and sustainability: the role of organizational behaviour in the transition journey [Internet]. Business Strategy and the Environment. 2021 ; 1-34.[citado 2024 out. 02 ] Available from: https://doi.org/10.1002/bse.2796
Vancouver
Bertassini AC, Ometto AR, Severengiz S, Gerólamo MC. Circular economy and sustainability: the role of organizational behaviour in the transition journey [Internet]. Business Strategy and the Environment. 2021 ; 1-34.[citado 2024 out. 02 ] Available from: https://doi.org/10.1002/bse.2796
Artigo de periodico
Conditioning factors for learning-oriented organisations (2015)
Gomes, Clandia Maffini; Kruglianskas, Isak; Gouvêa, Maria Aparecida ; Madruga, Lúcia Rejane da Rosa Gama; Schuch Junior, Vitor Francisco
Source: International Journal of Innovation and Learning. Unidade: FEA
Subjects: APRENDIZAGEM ORGANIZACIONAL, GESTÃO DO CONHECIMENTO, APRENDIZAGEM, MUDANÇA ORGANIZACIONAL
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ABNT
GOMES, Clandia Maffini et al. Conditioning factors for learning-oriented organisations. International Journal of Innovation and Learning, v. 17, n. 4, p. 453-469, 2015Tradução . . Disponível em: https://doi.org/10.1504/ijil.2015.069631. Acesso em: 02 out. 2024.
APA
Gomes, C. M., Kruglianskas, I., Gouvêa, M. A., Madruga, L. R. da R. G., & Schuch Junior, V. F. (2015). Conditioning factors for learning-oriented organisations. International Journal of Innovation and Learning, 17( 4), 453-469. doi:10.1504/ijil.2015.069631
NLM
Gomes CM, Kruglianskas I, Gouvêa MA, Madruga LR da RG, Schuch Junior VF. Conditioning factors for learning-oriented organisations [Internet]. International Journal of Innovation and Learning. 2015 ; 17( 4): 453-469.[citado 2024 out. 02 ] Available from: https://doi.org/10.1504/ijil.2015.069631
Vancouver
Gomes CM, Kruglianskas I, Gouvêa MA, Madruga LR da RG, Schuch Junior VF. Conditioning factors for learning-oriented organisations [Internet]. International Journal of Innovation and Learning. 2015 ; 17( 4): 453-469.[citado 2024 out. 02 ] Available from: https://doi.org/10.1504/ijil.2015.069631
Artigo de periodico
BPM for change management: two process diagnosis techniques (2014)
Pádua, Silvia Inês Dallavalle de ; Costa, Janaina Mascarenhas Hornos da; Segatto, Mayara; Souza Júnior, Melchior Aparecido de; Jabbour, Charbel José Chiappetta
Source: Business Process Management Journal. Unidades: FEARP, EESC
Subjects: TECNOLOGIA DA INFORMAÇÃO, UNIVERSIDADE, MUDANÇA ORGANIZACIONAL, DESEMPENHO ORGANIZACIONAL, DIAGNÓSTICO
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ABNT
PÁDUA, Silvia Inês Dallavalle de et al. BPM for change management: two process diagnosis techniques. Business Process Management Journal, v. 20, n. 2, p. 247-271, 2014Tradução . . Disponível em: https://doi.org/10.1108/BPMJ-03-2013-0039. Acesso em: 02 out. 2024.
APA
Pádua, S. I. D. de, Costa, J. M. H. da, Segatto, M., Souza Júnior, M. A. de, & Jabbour, C. J. C. (2014). BPM for change management: two process diagnosis techniques. Business Process Management Journal, 20( 2), 247-271. doi:10.1108/BPMJ-03-2013-0039
NLM
Pádua SID de, Costa JMH da, Segatto M, Souza Júnior MA de, Jabbour CJC. BPM for change management: two process diagnosis techniques [Internet]. Business Process Management Journal. 2014 ; 20( 2): 247-271.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/BPMJ-03-2013-0039
Vancouver
Pádua SID de, Costa JMH da, Segatto M, Souza Júnior MA de, Jabbour CJC. BPM for change management: two process diagnosis techniques [Internet]. Business Process Management Journal. 2014 ; 20( 2): 247-271.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/BPMJ-03-2013-0039
Artigo de periodico
Contributions of HRM throughout the stages of environmental management: methodological triangulation applied to companies in Brazil (2010)
Jabbour, Charbel José Chiappetta; Santos, Fernando César Almada; Nagano, Marcelo Seido
Source: The International Journal of Human Resource Management. Unidades: FEARP, EESC
Subjects: ADMINISTRAÇÃO DE RECURSOS HUMANOS, ADMINISTRAÇÃO ESTRATÉGICA, MUDANÇA ORGANIZACIONAL, OBJETIVOS ORGANIZACIONAIS, MEIO AMBIENTE
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ABNT
JABBOUR, Charbel José Chiappetta e SANTOS, Fernando César Almada e NAGANO, Marcelo Seido. Contributions of HRM throughout the stages of environmental management: methodological triangulation applied to companies in Brazil. The International Journal of Human Resource Management, v. 21, n. 7, p. 1049-1089, 2010Tradução . . Disponível em: https://doi.org/10.1080/09585191003783512. Acesso em: 02 out. 2024.
APA
Jabbour, C. J. C., Santos, F. C. A., & Nagano, M. S. (2010). Contributions of HRM throughout the stages of environmental management: methodological triangulation applied to companies in Brazil. The International Journal of Human Resource Management, 21( 7), 1049-1089. doi:10.1080/09585191003783512
NLM
Jabbour CJC, Santos FCA, Nagano MS. Contributions of HRM throughout the stages of environmental management: methodological triangulation applied to companies in Brazil [Internet]. The International Journal of Human Resource Management. 2010 ; 21( 7): 1049-1089.[citado 2024 out. 02 ] Available from: https://doi.org/10.1080/09585191003783512
Vancouver
Jabbour CJC, Santos FCA, Nagano MS. Contributions of HRM throughout the stages of environmental management: methodological triangulation applied to companies in Brazil [Internet]. The International Journal of Human Resource Management. 2010 ; 21( 7): 1049-1089.[citado 2024 out. 02 ] Available from: https://doi.org/10.1080/09585191003783512
Artigo de periodico
Testing some major determinants for hospital innovation success (2009)
Bava, Maria do Carmo G. G. Caccia; Guimarães, Valerie C. K.; Guimarães, Tor
Source: International Journal of Health Care quality Assurance. Unidade: FMRP
Subjects: HOSPITAIS, INOVAÇÕES TECNOLÓGICAS, GESTÃO DE PROJETOS, MUDANÇA ORGANIZACIONAL
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ABNT
BAVA, Maria do Carmo G. G. Caccia e GUIMARÃES, Valerie C. K. e GUIMARÃES, Tor. Testing some major determinants for hospital innovation success. International Journal of Health Care quality Assurance, v. 22, n. 5, p. 454-470, 2009Tradução . . Disponível em: https://doi.org/10.1108/09526860910975571. Acesso em: 02 out. 2024.
APA
Bava, M. do C. G. G. C., Guimarães, V. C. K., & Guimarães, T. (2009). Testing some major determinants for hospital innovation success. International Journal of Health Care quality Assurance, 22( 5), 454-470. doi:10.1108/09526860910975571
NLM
Bava M do CGGC, Guimarães VCK, Guimarães T. Testing some major determinants for hospital innovation success [Internet]. International Journal of Health Care quality Assurance. 2009 ; 22( 5): 454-470.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/09526860910975571
Vancouver
Bava M do CGGC, Guimarães VCK, Guimarães T. Testing some major determinants for hospital innovation success [Internet]. International Journal of Health Care quality Assurance. 2009 ; 22( 5): 454-470.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/09526860910975571
Artigo de periodico
Business process management in a Brazilian public research centre (2008)
Sentanin, Odemilson Fernando; Santos, Fernando César Almada; Jabbour, Charbel José Chiappetta
Source: Business Process Management Journal. Unidade: EESC
Subjects: PLANEJAMENTO ESTRATÉGICO, ESTRUTURA ORGANIZACIONAL, REENGENHARIA, MUDANÇA ORGANIZACIONAL
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ABNT
SENTANIN, Odemilson Fernando e SANTOS, Fernando César Almada e JABBOUR, Charbel José Chiappetta. Business process management in a Brazilian public research centre. Business Process Management Journal, v. 14, n. 4, p. 483-496, 2008Tradução . . Disponível em: https://doi.org/10.1108/14637150810888037. Acesso em: 02 out. 2024.
APA
Sentanin, O. F., Santos, F. C. A., & Jabbour, C. J. C. (2008). Business process management in a Brazilian public research centre. Business Process Management Journal, 14( 4), 483-496. doi:10.1108/14637150810888037
NLM
Sentanin OF, Santos FCA, Jabbour CJC. Business process management in a Brazilian public research centre [Internet]. Business Process Management Journal. 2008 ; 14( 4): 483-496.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/14637150810888037
Vancouver
Sentanin OF, Santos FCA, Jabbour CJC. Business process management in a Brazilian public research centre [Internet]. Business Process Management Journal. 2008 ; 14( 4): 483-496.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/14637150810888037
Artigo de periodico
Evaluating management accounting change according to the institutional theory approach: a case study of a Brazilian bank (2006)
Guerreiro, Reinaldo ; Pereira, Carlos Alberto ; Frezatti, Fábio
Source: Journal of Accounting & Organizational Change. Unidade: FEA
Subjects: CONTABILIDADE GERENCIAL, ORGANIZAÇÃO (ADMINISTRAÇÃO) (TEORIA), MUDANÇA ORGANIZACIONAL, BANCOS
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ABNT
GUERREIRO, Reinaldo e PEREIRA, Carlos Alberto e FREZATTI, Fábio. Evaluating management accounting change according to the institutional theory approach: a case study of a Brazilian bank. Journal of Accounting & Organizational Change, v. 2, n. 3, p. 196-228, 2006Tradução . . Disponível em: https://doi.org/10.1108/18325910610690063. Acesso em: 02 out. 2024.
APA
Guerreiro, R., Pereira, C. A., & Frezatti, F. (2006). Evaluating management accounting change according to the institutional theory approach: a case study of a Brazilian bank. Journal of Accounting & Organizational Change, 2( 3), 196-228. doi:10.1108/18325910610690063
NLM
Guerreiro R, Pereira CA, Frezatti F. Evaluating management accounting change according to the institutional theory approach: a case study of a Brazilian bank [Internet]. Journal of Accounting & Organizational Change. 2006 ; 2( 3): 196-228.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/18325910610690063
Vancouver
Guerreiro R, Pereira CA, Frezatti F. Evaluating management accounting change according to the institutional theory approach: a case study of a Brazilian bank [Internet]. Journal of Accounting & Organizational Change. 2006 ; 2( 3): 196-228.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/18325910610690063
Trabalho de evento
Factors that influence the shape of international manufacturing networks (2003)
Fleury, Afonso ; Fleury, Maria Tereza Leme
Source: Proceedings. Conference titles: Annual Cambridge International Manufacturing Sysmposium. Unidades: EP, FEA
Subjects: LOGÍSTICA, EMPRESAS MULTINACIONAIS, MUDANÇA ORGANIZACIONAL
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ABNT
FLEURY, Afonso e FLEURY, Maria Tereza Leme. Factors that influence the shape of international manufacturing networks. 2003, Anais.. Cambridge: Centre for International Manufacturing, 2003. Disponível em: https://repositorio.usp.br/directbitstream/32976b69-b75d-49f6-adf6-50bda9d41421/Fleury-2003-factors.pdf. Acesso em: 02 out. 2024.
APA
Fleury, A., & Fleury, M. T. L. (2003). Factors that influence the shape of international manufacturing networks. In Proceedings. Cambridge: Centre for International Manufacturing. Recuperado de https://repositorio.usp.br/directbitstream/32976b69-b75d-49f6-adf6-50bda9d41421/Fleury-2003-factors.pdf
NLM
Fleury A, Fleury MTL. Factors that influence the shape of international manufacturing networks [Internet]. Proceedings. 2003 ;[citado 2024 out. 02 ] Available from: https://repositorio.usp.br/directbitstream/32976b69-b75d-49f6-adf6-50bda9d41421/Fleury-2003-factors.pdf
Vancouver
Fleury A, Fleury MTL. Factors that influence the shape of international manufacturing networks [Internet]. Proceedings. 2003 ;[citado 2024 out. 02 ] Available from: https://repositorio.usp.br/directbitstream/32976b69-b75d-49f6-adf6-50bda9d41421/Fleury-2003-factors.pdf
Trabalho de evento
Role of manufacturing in the global strategies of telecommunications specialised equipment suppliers (2002)
Fleury, Afonso ; Fleury, Maria Tereza Leme
Source: Proceedings. Conference titles: Annual Cambridge International Manufacturing Symposium. Unidades: EP, FEA
Subjects: ADMINISTRAÇÃO DE EMPRESAS, MUDANÇA ORGANIZACIONAL
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
FLEURY, Afonso e FLEURY, Maria Tereza Leme. Role of manufacturing in the global strategies of telecommunications specialised equipment suppliers. 2002, Anais.. Cambridge: University of Cambridge, 2002. Disponível em: https://repositorio.usp.br/directbitstream/daaa6177-7152-47ee-889d-31b16847fde2/Fleury-2002-role.pdf. Acesso em: 02 out. 2024.
APA
Fleury, A., & Fleury, M. T. L. (2002). Role of manufacturing in the global strategies of telecommunications specialised equipment suppliers. In Proceedings. Cambridge: University of Cambridge. Recuperado de https://repositorio.usp.br/directbitstream/daaa6177-7152-47ee-889d-31b16847fde2/Fleury-2002-role.pdf
NLM
Fleury A, Fleury MTL. Role of manufacturing in the global strategies of telecommunications specialised equipment suppliers [Internet]. Proceedings. 2002 ;[citado 2024 out. 02 ] Available from: https://repositorio.usp.br/directbitstream/daaa6177-7152-47ee-889d-31b16847fde2/Fleury-2002-role.pdf
Vancouver
Fleury A, Fleury MTL. Role of manufacturing in the global strategies of telecommunications specialised equipment suppliers [Internet]. Proceedings. 2002 ;[citado 2024 out. 02 ] Available from: https://repositorio.usp.br/directbitstream/daaa6177-7152-47ee-889d-31b16847fde2/Fleury-2002-role.pdf
Artigo de periodico
Alternatives for industrial upgrading in global value chains (2001)
Fleury, Afonso ; Fleury, Maria Tereza Leme
Source: IDS bulletin. Unidades: EP, FEA
Subjects: MUDANÇA ORGANIZACIONAL, ADMINISTRAÇÃO EXECUTIVA
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ABNT
FLEURY, Afonso e FLEURY, Maria Tereza Leme. Alternatives for industrial upgrading in global value chains. IDS bulletin, v. 32, n. 3, p. 116-126, 2001Tradução . . Disponível em: https://repositorio.usp.br/directbitstream/9ca1c256-f360-43d5-85dc-fbd8fbd6727f/Fleury-2001-alternatives.pdf. Acesso em: 02 out. 2024.
APA
Fleury, A., & Fleury, M. T. L. (2001). Alternatives for industrial upgrading in global value chains. IDS bulletin, 32( 3), 116-126. Recuperado de https://repositorio.usp.br/directbitstream/9ca1c256-f360-43d5-85dc-fbd8fbd6727f/Fleury-2001-alternatives.pdf
NLM
Fleury A, Fleury MTL. Alternatives for industrial upgrading in global value chains [Internet]. IDS bulletin. 2001 ; 32( 3): 116-126.[citado 2024 out. 02 ] Available from: https://repositorio.usp.br/directbitstream/9ca1c256-f360-43d5-85dc-fbd8fbd6727f/Fleury-2001-alternatives.pdf
Vancouver
Fleury A, Fleury MTL. Alternatives for industrial upgrading in global value chains [Internet]. IDS bulletin. 2001 ; 32( 3): 116-126.[citado 2024 out. 02 ] Available from: https://repositorio.usp.br/directbitstream/9ca1c256-f360-43d5-85dc-fbd8fbd6727f/Fleury-2001-alternatives.pdf
Artigo de periodico
Are BPR practitioners really addressing business processes? (2000)
Belmiro, Tânia Regina; Gardiner, Paul D.; Simmons, John E. L.; Rentes, Antonio Freitas
Source: International Journal of Operations & Production Management. Unidade: EESC
Subjects: GESTÃO POR PROCESSOS, ESTRUTURA ORGANIZACIONAL, MUDANÇA ORGANIZACIONAL, REENGENHARIA
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
BELMIRO, Tânia Regina et al. Are BPR practitioners really addressing business processes?. International Journal of Operations & Production Management, v. 20, n. 10, p. 1183-1202, 2000Tradução . . Disponível em: https://doi.org/10.1108/01443570010343735. Acesso em: 02 out. 2024.
APA
Belmiro, T. R., Gardiner, P. D., Simmons, J. E. L., & Rentes, A. F. (2000). Are BPR practitioners really addressing business processes? International Journal of Operations & Production Management, 20( 10), 1183-1202. doi:10.1108/01443570010343735
NLM
Belmiro TR, Gardiner PD, Simmons JEL, Rentes AF. Are BPR practitioners really addressing business processes? [Internet]. International Journal of Operations & Production Management. 2000 ; 20( 10): 1183-1202.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/01443570010343735
Vancouver
Belmiro TR, Gardiner PD, Simmons JEL, Rentes AF. Are BPR practitioners really addressing business processes? [Internet]. International Journal of Operations & Production Management. 2000 ; 20( 10): 1183-1202.[citado 2024 out. 02 ] Available from: https://doi.org/10.1108/01443570010343735

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