Source: Journal of Services Marketing. Unidade: FEA
Subjects: ETNOGRAFIA, MARKETING DE SERVIÇO, SERVIÇO AO CLIENTE
ABNT
ARTONI, Patrícia Regina Caldeira Daré et al. Towards a conceptualization of becoming an unexpected transformative service mediator: a process view in educational services. Journal of Services Marketing, p. 1–19, 2025Tradução . . Disponível em: https://www.emerald.com/jsm/article-pdf/doi/10.1108/JSM-01-2025-0038/11142467/jsm-01-2025-0038en.pdf. Acesso em: 24 abr. 2026.APA
Artoni, P. R. C. D., Veloso, A. R., Ferraz, S. B., Rocha, R. R., & Shiraishi, G. de F. (2025). Towards a conceptualization of becoming an unexpected transformative service mediator: a process view in educational services. Journal of Services Marketing, 1–19. doi:10.1108/JSM-01-2025-0038NLM
Artoni PRCD, Veloso AR, Ferraz SB, Rocha RR, Shiraishi G de F. Towards a conceptualization of becoming an unexpected transformative service mediator: a process view in educational services [Internet]. Journal of Services Marketing. 2025 ; 1–19.[citado 2026 abr. 24 ] Available from: https://www.emerald.com/jsm/article-pdf/doi/10.1108/JSM-01-2025-0038/11142467/jsm-01-2025-0038en.pdfVancouver
Artoni PRCD, Veloso AR, Ferraz SB, Rocha RR, Shiraishi G de F. Towards a conceptualization of becoming an unexpected transformative service mediator: a process view in educational services [Internet]. Journal of Services Marketing. 2025 ; 1–19.[citado 2026 abr. 24 ] Available from: https://www.emerald.com/jsm/article-pdf/doi/10.1108/JSM-01-2025-0038/11142467/jsm-01-2025-0038en.pdf
