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Experimental study on the effect of adopting humanized and non-humanized chatbots on the factors measure the intensity of the user's perceived trust in the Yellow September campaign (2024)

  • Authors:
  • USP affiliated authors: PINOCHET, LUIS HERNAN CONTRERAS - FEA ; PARDIM, VANESSA ITACARAMBY - FEA
  • Unidade: FEA
  • DOI: 10.1016/j.techfore.2024.123414
  • Subjects: INTELIGÊNCIA ARTIFICIAL; SAÚDE MENTAL; SOFTWARES; CHAT
  • Language: Inglês
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  • Source:
  • Acesso à fonteDOI
    Informações sobre o DOI: 10.1016/j.techfore.2024.123414 (Fonte: oaDOI API)
    • Este periódico é de assinatura
    • Este artigo NÃO é de acesso aberto
    • Cor do Acesso Aberto: closed

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    • ABNT

      PINOCHET, Luis Hernan Contreras et al. Experimental study on the effect of adopting humanized and non-humanized chatbots on the factors measure the intensity of the user's perceived trust in the Yellow September campaign. Technological Forecasting & Social Change, v. 204, 2024Tradução . . Disponível em: https://www.sciencedirect.com/science/article/pii/S0040162524002105/pdfft?md5=d50af9fcd9ed4e1310418b1ecb559ad3&pid=1-s2.0-S0040162524002105-main.pdf. Acesso em: 29 dez. 2025.
    • APA

      Pinochet, L. H. C., Gois, F. S. de, Pardim, V. I., & Onusic, L. M. (2024). Experimental study on the effect of adopting humanized and non-humanized chatbots on the factors measure the intensity of the user's perceived trust in the Yellow September campaign. Technological Forecasting & Social Change, 204. doi:10.1016/j.techfore.2024.123414
    • NLM

      Pinochet LHC, Gois FS de, Pardim VI, Onusic LM. Experimental study on the effect of adopting humanized and non-humanized chatbots on the factors measure the intensity of the user's perceived trust in the Yellow September campaign [Internet]. Technological Forecasting & Social Change. 2024 ; 204[citado 2025 dez. 29 ] Available from: https://www.sciencedirect.com/science/article/pii/S0040162524002105/pdfft?md5=d50af9fcd9ed4e1310418b1ecb559ad3&pid=1-s2.0-S0040162524002105-main.pdf
    • Vancouver

      Pinochet LHC, Gois FS de, Pardim VI, Onusic LM. Experimental study on the effect of adopting humanized and non-humanized chatbots on the factors measure the intensity of the user's perceived trust in the Yellow September campaign [Internet]. Technological Forecasting & Social Change. 2024 ; 204[citado 2025 dez. 29 ] Available from: https://www.sciencedirect.com/science/article/pii/S0040162524002105/pdfft?md5=d50af9fcd9ed4e1310418b1ecb559ad3&pid=1-s2.0-S0040162524002105-main.pdf