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Artigo de periodico
The deployment of chatbot to improve customer service in higher education institutions during COVID-19 (2022)
Gonçalves, Gustavo Silva ; Ribeiro, Thiago de Luca Sant'ana ; Teixeira, José Eduardo Valladares ; Costa, Benny Kramer
Source: International Journal of Innovation. Unidade: ECA
Subjects: INTELIGÊNCIA ARTIFICIAL, MARKETING DE SERVIÇO, INSTITUIÇÕES DE ENSINO, ENSINO SUPERIOR, COVID-19
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
GONÇALVES, Gustavo Silva et al. The deployment of chatbot to improve customer service in higher education institutions during COVID-19. International Journal of Innovation, v. 10, n. ja/apr. 2022, p. 178-203, 2022Tradução . . Disponível em: https://doi.org/10.5585/iji.v10i1.20652. Acesso em: 14 nov. 2024.
APA
Gonçalves, G. S., Ribeiro, T. de L. S. 'ana, Teixeira, J. E. V., & Costa, B. K. (2022). The deployment of chatbot to improve customer service in higher education institutions during COVID-19. International Journal of Innovation, 10( ja/apr. 2022), 178-203. doi:10.5585/iji.v10i1.20652
NLM
Gonçalves GS, Ribeiro T de LS'ana, Teixeira JEV, Costa BK. The deployment of chatbot to improve customer service in higher education institutions during COVID-19 [Internet]. International Journal of Innovation. 2022 ; 10( ja/apr. 2022): 178-203.[citado 2024 nov. 14 ] Available from: https://doi.org/10.5585/iji.v10i1.20652
Vancouver
Gonçalves GS, Ribeiro T de LS'ana, Teixeira JEV, Costa BK. The deployment of chatbot to improve customer service in higher education institutions during COVID-19 [Internet]. International Journal of Innovation. 2022 ; 10( ja/apr. 2022): 178-203.[citado 2024 nov. 14 ] Available from: https://doi.org/10.5585/iji.v10i1.20652
Artigo de periodico
Marketing capabilities and competitive advantage of tourist destinations (2020)
Alves, Carlos Alberto ; Costa, Benny Kramer
Source: Revista Brasileira de Marketing – ReMark. Unidade: ECA
Subjects: MARKETING TURÍSTICO, VANTAGEM COMPETITIVA, DESTINAÇÕES TURÍSTICAS, INOVAÇÃO, HOSPITALIDADE
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
ALVES, Carlos Alberto e COSTA, Benny Kramer. Marketing capabilities and competitive advantage of tourist destinations. Revista Brasileira de Marketing – ReMark, v. 19, n. 4, p. 949-984, 2020Tradução . . Disponível em: https://doi.org/10.5585/remark.v19i4.18697. Acesso em: 14 nov. 2024.
APA
Alves, C. A., & Costa, B. K. (2020). Marketing capabilities and competitive advantage of tourist destinations. Revista Brasileira de Marketing – ReMark, 19( 4), 949-984. doi:10.5585/remark.v19i4.18697
NLM
Alves CA, Costa BK. Marketing capabilities and competitive advantage of tourist destinations [Internet]. Revista Brasileira de Marketing – ReMark. 2020 ; 19( 4): 949-984.[citado 2024 nov. 14 ] Available from: https://doi.org/10.5585/remark.v19i4.18697
Vancouver
Alves CA, Costa BK. Marketing capabilities and competitive advantage of tourist destinations [Internet]. Revista Brasileira de Marketing – ReMark. 2020 ; 19( 4): 949-984.[citado 2024 nov. 14 ] Available from: https://doi.org/10.5585/remark.v19i4.18697
Artigo de periodico
Exploring stakeholders salience for the adoption of principles and tools of cleaner production in Brazilian companies (2015)
Oliveira Neto, Geraldo Cardoso de; Godinho Filho, Moacir ; Ganga, Gilberto Miller Devós ; Costa, Benny Kramer
Source: Review of Business Management = Revista Brasileira de Gestão de Negócios. Unidade: ECA
Subjects: STAKEHOLDER, GESTÃO AMBIENTAL, EMPRESAS
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
OLIVEIRA NETO, Geraldo Cardoso de et al. Exploring stakeholders salience for the adoption of principles and tools of cleaner production in Brazilian companies. Review of Business Management = Revista Brasileira de Gestão de Negócios, v. 17, n. 55, p. 932-958, 2015Tradução . . Disponível em: https://doi.org/10.7819/rbgn.v17i55.2048. Acesso em: 14 nov. 2024.
APA
Oliveira Neto, G. C. de, Godinho Filho, M., Ganga, G. M. D., & Costa, B. K. (2015). Exploring stakeholders salience for the adoption of principles and tools of cleaner production in Brazilian companies. Review of Business Management = Revista Brasileira de Gestão de Negócios, 17( 55), 932-958. doi:10.7819/rbgn.v17i55.2048
NLM
Oliveira Neto GC de, Godinho Filho M, Ganga GMD, Costa BK. Exploring stakeholders salience for the adoption of principles and tools of cleaner production in Brazilian companies [Internet]. Review of Business Management = Revista Brasileira de Gestão de Negócios. 2015 ; 17( 55): 932-958.[citado 2024 nov. 14 ] Available from: https://doi.org/10.7819/rbgn.v17i55.2048
Vancouver
Oliveira Neto GC de, Godinho Filho M, Ganga GMD, Costa BK. Exploring stakeholders salience for the adoption of principles and tools of cleaner production in Brazilian companies [Internet]. Review of Business Management = Revista Brasileira de Gestão de Negócios. 2015 ; 17( 55): 932-958.[citado 2024 nov. 14 ] Available from: https://doi.org/10.7819/rbgn.v17i55.2048

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