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Trabalho de evento-resumo
Quality management in services marketing: levels of acceptance of financial services in mailing agencies (2004)
Gouvêa, Maria Aparecida ; Toledo, Geraldo Luciano ; Rodrigues Filho, Lino Nogueira
Source: POM´s expanding constellation : conference papaers. Conference titles: Annual POMS Conference. Unidade: FEA
Subjects: ADMINISTRAÇÃO DA QUALIDADE, MARKETING DE SERVIÇO
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ABNT
GOUVÊA, Maria Aparecida e TOLEDO, Geraldo Luciano e RODRIGUES FILHO, Lino Nogueira. Quality management in services marketing: levels of acceptance of financial services in mailing agencies. 2004, Anais.. Miami: POMS/EurOMA/JSPM, 2004. . Acesso em: 09 nov. 2024.
APA
Gouvêa, M. A., Toledo, G. L., & Rodrigues Filho, L. N. (2004). Quality management in services marketing: levels of acceptance of financial services in mailing agencies. In POM´s expanding constellation : conference papaers. Miami: POMS/EurOMA/JSPM.
NLM
Gouvêa MA, Toledo GL, Rodrigues Filho LN. Quality management in services marketing: levels of acceptance of financial services in mailing agencies. POM´s expanding constellation : conference papaers. 2004 ;[citado 2024 nov. 09 ]
Vancouver
Gouvêa MA, Toledo GL, Rodrigues Filho LN. Quality management in services marketing: levels of acceptance of financial services in mailing agencies. POM´s expanding constellation : conference papaers. 2004 ;[citado 2024 nov. 09 ]
Trabalho de evento
Quality management in services marketing: levels of acceptance of financial services in mailing agencies (2004)
Gouvêa, Maria Aparecida ; Toledo, Geraldo Luciano ; Rodrigues Filho, Lino Nogueira
Source: POM´s expanding constellation : conference papaers. Conference titles: Annual POMS Conference. Unidade: FEA
Subjects: ADMINISTRAÇÃO DA QUALIDADE, MARKETING DE SERVIÇO
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
GOUVÊA, Maria Aparecida e TOLEDO, Geraldo Luciano e RODRIGUES FILHO, Lino Nogueira. Quality management in services marketing: levels of acceptance of financial services in mailing agencies. 2004, Anais.. Miami: POMS/EurOMA/JSPM, 2004. . Acesso em: 09 nov. 2024.
APA
Gouvêa, M. A., Toledo, G. L., & Rodrigues Filho, L. N. (2004). Quality management in services marketing: levels of acceptance of financial services in mailing agencies. In POM´s expanding constellation : conference papaers. Miami: POMS/EurOMA/JSPM.
NLM
Gouvêa MA, Toledo GL, Rodrigues Filho LN. Quality management in services marketing: levels of acceptance of financial services in mailing agencies. POM´s expanding constellation : conference papaers. 2004 ;[citado 2024 nov. 09 ]
Vancouver
Gouvêa MA, Toledo GL, Rodrigues Filho LN. Quality management in services marketing: levels of acceptance of financial services in mailing agencies. POM´s expanding constellation : conference papaers. 2004 ;[citado 2024 nov. 09 ]
Parte de monografia/livro
Tolerance of delivery times according to market segments: the case of a service company (2001)
Gouvêa, Maria Aparecida ; Toledo, Geraldo Luciano ; Rodrigues Filho, Lino Nogueira
Source: Time and management. Unidade: FEA
Assunto: MARKETING DE SERVIÇO
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
GOUVÊA, Maria Aparecida e TOLEDO, Geraldo Luciano e RODRIGUES FILHO, Lino Nogueira. Tolerance of delivery times according to market segments: the case of a service company. Time and management. Tradução . Palermo: ISIDA, 2001. . . Acesso em: 09 nov. 2024.
APA
Gouvêa, M. A., Toledo, G. L., & Rodrigues Filho, L. N. (2001). Tolerance of delivery times according to market segments: the case of a service company. In Time and management. Palermo: ISIDA.
NLM
Gouvêa MA, Toledo GL, Rodrigues Filho LN. Tolerance of delivery times according to market segments: the case of a service company. In: Time and management. Palermo: ISIDA; 2001. [citado 2024 nov. 09 ]
Vancouver
Gouvêa MA, Toledo GL, Rodrigues Filho LN. Tolerance of delivery times according to market segments: the case of a service company. In: Time and management. Palermo: ISIDA; 2001. [citado 2024 nov. 09 ]
Parte de monografia/livro
The relationship between price and delivery time of services of a post office company (2001)
Toledo, Geraldo Luciano ; Gouvêa, Maria Aparecida ; Rodrigues Filho, Lino Nogueira
Source: Time and management. Unidade: FEA
Assunto: CORREIOS E TELÉGRAFOS
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
TOLEDO, Geraldo Luciano e GOUVÊA, Maria Aparecida e RODRIGUES FILHO, Lino Nogueira. The relationship between price and delivery time of services of a post office company. Time and management. Tradução . Palermo: ISIDA, 2001. . . Acesso em: 09 nov. 2024.
APA
Toledo, G. L., Gouvêa, M. A., & Rodrigues Filho, L. N. (2001). The relationship between price and delivery time of services of a post office company. In Time and management. Palermo: ISIDA.
NLM
Toledo GL, Gouvêa MA, Rodrigues Filho LN. The relationship between price and delivery time of services of a post office company. In: Time and management. Palermo: ISIDA; 2001. [citado 2024 nov. 09 ]
Vancouver
Toledo GL, Gouvêa MA, Rodrigues Filho LN. The relationship between price and delivery time of services of a post office company. In: Time and management. Palermo: ISIDA; 2001. [citado 2024 nov. 09 ]
Artigo de periodico
The prices of mailing services evaluated by companies (2001)
Gouvêa, Maria Aparecida ; Toledo, Geraldo Luciano ; Rodrigues Filho, Lino Nogueira
Source: Marketing Intelligence & Planning. Unidade: FEA
Subjects: CORREIOS E TELÉGRAFOS, ADMINISTRAÇÃO DE EMPRESAS, VALOR (ADMINISTRAÇÃO)
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
GOUVÊA, Maria Aparecida e TOLEDO, Geraldo Luciano e RODRIGUES FILHO, Lino Nogueira. The prices of mailing services evaluated by companies. Marketing Intelligence & Planning, v. 19, n. 4, p. 282-294, 2001Tradução . . Disponível em: https://doi.org/10.1108/eum0000000005559. Acesso em: 09 nov. 2024.
APA
Gouvêa, M. A., Toledo, G. L., & Rodrigues Filho, L. N. (2001). The prices of mailing services evaluated by companies. Marketing Intelligence & Planning, 19( 4), 282-294. doi:10.1108/eum0000000005559
NLM
Gouvêa MA, Toledo GL, Rodrigues Filho LN. The prices of mailing services evaluated by companies [Internet]. Marketing Intelligence & Planning. 2001 ; 19( 4): 282-294.[citado 2024 nov. 09 ] Available from: https://doi.org/10.1108/eum0000000005559
Vancouver
Gouvêa MA, Toledo GL, Rodrigues Filho LN. The prices of mailing services evaluated by companies [Internet]. Marketing Intelligence & Planning. 2001 ; 19( 4): 282-294.[citado 2024 nov. 09 ] Available from: https://doi.org/10.1108/eum0000000005559
Trabalho de evento-resumo
The sensitivity to prices in function of the delivery time of services of a post office company (2000)
Toledo, Geraldo Luciano ; Gouvêa, Maria Aparecida ; Rodrigues Filho, Lino Nogueira
Source: Abstracts. Conference titles: Conference on Time and Management. Unidade: FEA
Assunto: ADMINISTRAÇÃO FINANCEIRA
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
TOLEDO, Geraldo Luciano e GOUVÊA, Maria Aparecida e RODRIGUES FILHO, Lino Nogueira. The sensitivity to prices in function of the delivery time of services of a post office company. 2000, Anais.. Palermo: ISIDA, 2000. . Acesso em: 09 nov. 2024.
APA
Toledo, G. L., Gouvêa, M. A., & Rodrigues Filho, L. N. (2000). The sensitivity to prices in function of the delivery time of services of a post office company. In Abstracts. Palermo: ISIDA.
NLM
Toledo GL, Gouvêa MA, Rodrigues Filho LN. The sensitivity to prices in function of the delivery time of services of a post office company. Abstracts. 2000 ;[citado 2024 nov. 09 ]
Vancouver
Toledo GL, Gouvêa MA, Rodrigues Filho LN. The sensitivity to prices in function of the delivery time of services of a post office company. Abstracts. 2000 ;[citado 2024 nov. 09 ]
Trabalho de evento
Service attributes, perceived value and pricing: an empirical study with the Brazilian post office (2000)
Toledo, Geraldo Luciano ; Gouvêa, Maria Aparecida ; Rodrigues Filho, Lino Nogueira
Source: Management of integrated markets : one America?. Conference titles: BALAS 2000. Unidade: FEA
Subjects: MARKETING, ADMINISTRAÇÃO DE MARKETING
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
TOLEDO, Geraldo Luciano e GOUVÊA, Maria Aparecida e RODRIGUES FILHO, Lino Nogueira. Service attributes, perceived value and pricing: an empirical study with the Brazilian post office. 2000, Anais.. Caracas: Business Association of Latin American Studies/Instituto de Estudios Superiores de Administración, 2000. . Acesso em: 09 nov. 2024.
APA
Toledo, G. L., Gouvêa, M. A., & Rodrigues Filho, L. N. (2000). Service attributes, perceived value and pricing: an empirical study with the Brazilian post office. In Management of integrated markets : one America?. Caracas: Business Association of Latin American Studies/Instituto de Estudios Superiores de Administración.
NLM
Toledo GL, Gouvêa MA, Rodrigues Filho LN. Service attributes, perceived value and pricing: an empirical study with the Brazilian post office. Management of integrated markets : one America? 2000 ;[citado 2024 nov. 09 ]
Vancouver
Toledo GL, Gouvêa MA, Rodrigues Filho LN. Service attributes, perceived value and pricing: an empirical study with the Brazilian post office. Management of integrated markets : one America? 2000 ;[citado 2024 nov. 09 ]
Trabalho de evento-resumo
Market segmentation: the case of a service company (2000)
Toledo, Geraldo Luciano ; Gouvêa, Maria Aparecida ; Rodrigues Filho, Lino Nogueira
Source: Abstracts. Conference titles: Conference on Time and Management. Unidade: FEA
Assunto: MARKETING
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
TOLEDO, Geraldo Luciano e GOUVÊA, Maria Aparecida e RODRIGUES FILHO, Lino Nogueira. Market segmentation: the case of a service company. 2000, Anais.. Palermo: ISIDA, 2000. . Acesso em: 09 nov. 2024.
APA
Toledo, G. L., Gouvêa, M. A., & Rodrigues Filho, L. N. (2000). Market segmentation: the case of a service company. In Abstracts. Palermo: ISIDA.
NLM
Toledo GL, Gouvêa MA, Rodrigues Filho LN. Market segmentation: the case of a service company. Abstracts. 2000 ;[citado 2024 nov. 09 ]
Vancouver
Toledo GL, Gouvêa MA, Rodrigues Filho LN. Market segmentation: the case of a service company. Abstracts. 2000 ;[citado 2024 nov. 09 ]
Trabalho de evento
The role of innovations in bank competitive environment (2000)
Toledo, Geraldo Luciano ; Gouvêa, Maria Aparecida ; Rodrigues Filho, Lino Nogueira
Source: Proceedings. Conference titles: High-Technology Small Firms Conference. Unidade: FEA
Subjects: BANCOS, MARKETING, MARKETING BANCÁRIO
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
TOLEDO, Geraldo Luciano e GOUVÊA, Maria Aparecida e RODRIGUES FILHO, Lino Nogueira. The role of innovations in bank competitive environment. 2000, Anais.. Enschede: University of Twente, 2000. . Acesso em: 09 nov. 2024.
APA
Toledo, G. L., Gouvêa, M. A., & Rodrigues Filho, L. N. (2000). The role of innovations in bank competitive environment. In Proceedings. Enschede: University of Twente.
NLM
Toledo GL, Gouvêa MA, Rodrigues Filho LN. The role of innovations in bank competitive environment. Proceedings. 2000 ;[citado 2024 nov. 09 ]
Vancouver
Toledo GL, Gouvêa MA, Rodrigues Filho LN. The role of innovations in bank competitive environment. Proceedings. 2000 ;[citado 2024 nov. 09 ]
Trabalho de evento
Activities for the control of the quality of customer service: the case of a service company (1999)
Toledo, Geraldo Luciano ; Gouvêa, Maria Aparecida ; Rodrigues Filho, Lino Nogueira
Source: Proceedings. Conference titles: High Technology Small Firms Conference. Unidade: FEA
Subjects: ADMINISTRAÇÃO, QUALIDADE TOTAL
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
TOLEDO, Geraldo Luciano e GOUVÊA, Maria Aparecida e RODRIGUES FILHO, Lino Nogueira. Activities for the control of the quality of customer service: the case of a service company. 1999, Anais.. Manchester: Manchester Business School, 1999. . Acesso em: 09 nov. 2024.
APA
Toledo, G. L., Gouvêa, M. A., & Rodrigues Filho, L. N. (1999). Activities for the control of the quality of customer service: the case of a service company. In Proceedings. Manchester: Manchester Business School.
NLM
Toledo GL, Gouvêa MA, Rodrigues Filho LN. Activities for the control of the quality of customer service: the case of a service company. Proceedings. 1999 ;[citado 2024 nov. 09 ]
Vancouver
Toledo GL, Gouvêa MA, Rodrigues Filho LN. Activities for the control of the quality of customer service: the case of a service company. Proceedings. 1999 ;[citado 2024 nov. 09 ]
Trabalho de evento-resumo
A methodology for evaluating aspects of public transportation service quality: the case of bus linves in São Paulo city (1999)
Toledo, Geraldo Luciano ; Rodrigues Filho, Lino Nogueira; Gouvêa, Maria Aparecida
Source: Book of abstracts. Conference titles: Recent Advances in Retailing & Services Science Conference. Unidade: FEA
Assunto: TRANSPORTES (ASPECTOS ECONÔMICOS)
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
TOLEDO, Geraldo Luciano e RODRIGUES FILHO, Lino Nogueira e GOUVÊA, Maria Aparecida. A methodology for evaluating aspects of public transportation service quality: the case of bus linves in São Paulo city. 1999, Anais.. Las Croabas: EIRASS, 1999. . Acesso em: 09 nov. 2024.
APA
Toledo, G. L., Rodrigues Filho, L. N., & Gouvêa, M. A. (1999). A methodology for evaluating aspects of public transportation service quality: the case of bus linves in São Paulo city. In Book of abstracts. Las Croabas: EIRASS.
NLM
Toledo GL, Rodrigues Filho LN, Gouvêa MA. A methodology for evaluating aspects of public transportation service quality: the case of bus linves in São Paulo city. Book of abstracts. 1999 ;[citado 2024 nov. 09 ]
Vancouver
Toledo GL, Rodrigues Filho LN, Gouvêa MA. A methodology for evaluating aspects of public transportation service quality: the case of bus linves in São Paulo city. Book of abstracts. 1999 ;[citado 2024 nov. 09 ]
Trabalho de evento-resumo
Privatization, market orientation and competitiveness (1999)
Toledo, Geraldo Luciano; Rodrigues Filho, Lino Nogueira; Román Amigo, Ricardo Jesus
Source: Latin America´s new millennium : reaching "El Dorado". Conference titles: BALAS 1999. Unidade: FEA
Assunto: ADMINISTRAÇÃO
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
TOLEDO, Geraldo Luciano e RODRIGUES FILHO, Lino Nogueira e ROMÁN AMIGO, Ricardo Jesus. Privatization, market orientation and competitiveness. 1999, Anais.. New Orleans: Business Association of Latin American Studies, 1999. . Acesso em: 09 nov. 2024.
APA
Toledo, G. L., Rodrigues Filho, L. N., & Román Amigo, R. J. (1999). Privatization, market orientation and competitiveness. In Latin America´s new millennium : reaching "El Dorado". New Orleans: Business Association of Latin American Studies.
NLM
Toledo GL, Rodrigues Filho LN, Román Amigo RJ. Privatization, market orientation and competitiveness. Latin America´s new millennium : reaching "El Dorado". 1999 ;[citado 2024 nov. 09 ]
Vancouver
Toledo GL, Rodrigues Filho LN, Román Amigo RJ. Privatization, market orientation and competitiveness. Latin America´s new millennium : reaching "El Dorado". 1999 ;[citado 2024 nov. 09 ]
Trabalho de evento-resumo
Evaluation of the image and the quality or urban transport service: a proposal of methodology and an application of the method in the metropolitan region of São Paulo (1999)
Gouvêa, Maria Aparecida ; Toledo, Geraldo Luciano ; Rodrigues Filho, Lino Nogueira
Source: Latin America´s new millennium : reaching El Dorado. Conference titles: BALAS 1999. Unidade: FEA
Subjects: ADMINISTRAÇÃO, TRANSPORTES (ASPECTOS ECONÔMICOS)
A citação é gerada automaticamente e pode não estar totalmente de acordo com as normas
ABNT
GOUVÊA, Maria Aparecida e TOLEDO, Geraldo Luciano e RODRIGUES FILHO, Lino Nogueira. Evaluation of the image and the quality or urban transport service: a proposal of methodology and an application of the method in the metropolitan region of São Paulo. 1999, Anais.. New Orleans: Business Association of Latin American Studies, 1999. . Acesso em: 09 nov. 2024.
APA
Gouvêa, M. A., Toledo, G. L., & Rodrigues Filho, L. N. (1999). Evaluation of the image and the quality or urban transport service: a proposal of methodology and an application of the method in the metropolitan region of São Paulo. In Latin America´s new millennium : reaching El Dorado. New Orleans: Business Association of Latin American Studies.
NLM
Gouvêa MA, Toledo GL, Rodrigues Filho LN. Evaluation of the image and the quality or urban transport service: a proposal of methodology and an application of the method in the metropolitan region of São Paulo. Latin America´s new millennium : reaching El Dorado. 1999 ;[citado 2024 nov. 09 ]
Vancouver
Gouvêa MA, Toledo GL, Rodrigues Filho LN. Evaluation of the image and the quality or urban transport service: a proposal of methodology and an application of the method in the metropolitan region of São Paulo. Latin America´s new millennium : reaching El Dorado. 1999 ;[citado 2024 nov. 09 ]

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