Source: International Journal of Innovation. Unidade: ECA
Subjects: INTELIGÊNCIA ARTIFICIAL, MARKETING DE SERVIÇO, INSTITUIÇÕES DE ENSINO, ENSINO SUPERIOR, COVID-19
ABNT
GONÇALVES, Gustavo Silva et al. The deployment of chatbot to improve customer service in higher education institutions during COVID-19. International Journal of Innovation, v. 10, n. ja/apr. 2022, p. 178-203, 2022Tradução . . Disponível em: https://doi.org/10.5585/iji.v10i1.20652. Acesso em: 20 ago. 2024.APA
Gonçalves, G. S., Ribeiro, T. de L. S. 'ana, Teixeira, J. E. V., & Costa, B. K. (2022). The deployment of chatbot to improve customer service in higher education institutions during COVID-19. International Journal of Innovation, 10( ja/apr. 2022), 178-203. doi:10.5585/iji.v10i1.20652NLM
Gonçalves GS, Ribeiro T de LS'ana, Teixeira JEV, Costa BK. The deployment of chatbot to improve customer service in higher education institutions during COVID-19 [Internet]. International Journal of Innovation. 2022 ; 10( ja/apr. 2022): 178-203.[citado 2024 ago. 20 ] Available from: https://doi.org/10.5585/iji.v10i1.20652Vancouver
Gonçalves GS, Ribeiro T de LS'ana, Teixeira JEV, Costa BK. The deployment of chatbot to improve customer service in higher education institutions during COVID-19 [Internet]. International Journal of Innovation. 2022 ; 10( ja/apr. 2022): 178-203.[citado 2024 ago. 20 ] Available from: https://doi.org/10.5585/iji.v10i1.20652