Lean Healthcare as a Tool for Improvement:: A Case Study in a Clinical Laboratory (2017)
- Authors:
- Autor USP: SANTOS, EDUARDO FERRO DOS - EEL
- Unidade: EEL
- Sigla do Departamento: LOB
- DOI: 10.1007/978-3-319-41652-6_13
- Subjects: SERVIÇOS DE SAÚDE; ADMINISTRAÇÃO DA QUALIDADE; ASSISTÊNCIA À SAÚDE
- Language: Inglês
- Abstract: In the current days the health services area presents difficulties in managing processes and staff. High costs, long queues, few qualified professionals, poor services quality and other growing problems in the population’s access to health services. Great part of these difficulties comes from waste in services management and these represent a problem to be solved. Mapping the management processes is a priority involving the services provided by the sector. This paper aims to conduct a study on Lean Healthcare in a clinical laboratory in order to improve its processes management. As a result, it develops a discussion guided by practical results and difficulties from the point of view of concepts of human, quality and process optimization factors, emphasizing also the variable social system under study. Application steps are presented, such as value stream process mapping and improvement opportunities.
- Imprenta:
- Publisher: Springer International Publishing
- Publisher place: Flórida, USA
- Date published: 2017
- Source:
- Status:
- Nenhuma versão em acesso aberto identificada
-
ABNT
OLIVEIRA, Karine Borges de e SANTOS, Eduardo Ferro dos e GARCIA JUNIOR, Lucio Veraldo. Lean Healthcare as a Tool for Improvement:: A Case Study in a Clinical Laboratory. Advances in Human Factors and Ergonomics in Healthcare. Advances in Intelligent Systems and Computing, vol. 482. Tradução . Flórida, USA: Springer International Publishing, 2017. . Disponível em: https://doi.org/10.1007/978-3-319-41652-6_13. Acesso em: 07 abr. 2026. -
APA
Oliveira, K. B. de, Santos, E. F. dos, & Garcia Junior, L. V. (2017). Lean Healthcare as a Tool for Improvement:: A Case Study in a Clinical Laboratory. In Advances in Human Factors and Ergonomics in Healthcare. Advances in Intelligent Systems and Computing, vol. 482. Flórida, USA: Springer International Publishing. doi:10.1007/978-3-319-41652-6_13 -
NLM
Oliveira KB de, Santos EF dos, Garcia Junior LV. Lean Healthcare as a Tool for Improvement:: A Case Study in a Clinical Laboratory [Internet]. In: Advances in Human Factors and Ergonomics in Healthcare. Advances in Intelligent Systems and Computing, vol. 482. Flórida, USA: Springer International Publishing; 2017. [citado 2026 abr. 07 ] Available from: https://doi.org/10.1007/978-3-319-41652-6_13 -
Vancouver
Oliveira KB de, Santos EF dos, Garcia Junior LV. Lean Healthcare as a Tool for Improvement:: A Case Study in a Clinical Laboratory [Internet]. In: Advances in Human Factors and Ergonomics in Healthcare. Advances in Intelligent Systems and Computing, vol. 482. Flórida, USA: Springer International Publishing; 2017. [citado 2026 abr. 07 ] Available from: https://doi.org/10.1007/978-3-319-41652-6_13 - Measurement System of the Temporomandibulares Joint
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