Stakeholder engagement in sustainability reporting: a classification model (2020)
- Authors:
- USP affiliated authors: BOAVENTURA, JOÃO MAURICIO GAMA - FEA ; ARRUDA, MICHELLE PADOVESE DE - Interunidades em Ciência Ambiental ; STOCKER, FABRICIO - FEA
- Unidades: FEA; Interunidades em Ciência Ambiental
- DOI: 10.1002/csr.1947
- Subjects: STAKEHOLDER; RESPONSABILIDADE SOCIAL; SUSTENTABILIDADE
- Language: Inglês
- Abstract: This study presents analysis criteria used to identify and classify the level of engage-ment between firms and stakeholders. We analyzed 119 sustainability reports dis-closed by companies operating in the energy sector from 40 different countries. Ourstudy adopted the following stakeholder engagement classification levels: informa-tion strategy, response strategy, and involvement strategy. The results show that,although strategic involvement actions are at a high quality level, they are the leastadopted by the companies studied, which concentrate their engagement actions atthe least complex levels. Our contribution is to propose a matrix of engagementstrategies as a tool that is formed by nine strategic quadrants, providing clear differ-entiation between engagement strategies that can be used to improve sustainabilityreports and to rethink the quality and focus of actions with stakeholders
- Imprenta:
- Source:
- Título: Corporate Social Responsibility and Environmental Management
- ISSN: 1535-3966
- Volume/Número/Paginação/Ano: v. 27, p. 409-1178, 2020
- Este periódico é de assinatura
- Este artigo é de acesso aberto
- URL de acesso aberto
- Cor do Acesso Aberto: hybrid
- Licença: cc-by
-
ABNT
STOCKER, Fabricio et al. Stakeholder engagement in sustainability reporting: a classification model. Corporate Social Responsibility and Environmental Management, v. 27, p. 409-1178, 2020Tradução . . Disponível em: https://doi.org/10.1002/csr.1947. Acesso em: 28 dez. 2025. -
APA
Stocker, F., Arruda, M. P., Mascena, K. M. C. de, & Boaventura, J. M. G. (2020). Stakeholder engagement in sustainability reporting: a classification model. Corporate Social Responsibility and Environmental Management, 27, 409-1178. doi:10.1002/csr.1947 -
NLM
Stocker F, Arruda MP, Mascena KMC de, Boaventura JMG. Stakeholder engagement in sustainability reporting: a classification model [Internet]. Corporate Social Responsibility and Environmental Management. 2020 ; 27 409-1178.[citado 2025 dez. 28 ] Available from: https://doi.org/10.1002/csr.1947 -
Vancouver
Stocker F, Arruda MP, Mascena KMC de, Boaventura JMG. Stakeholder engagement in sustainability reporting: a classification model [Internet]. Corporate Social Responsibility and Environmental Management. 2020 ; 27 409-1178.[citado 2025 dez. 28 ] Available from: https://doi.org/10.1002/csr.1947 - Stakeholder engagement analysis and performance over time
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Informações sobre o DOI: 10.1002/csr.1947 (Fonte: oaDOI API)
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