Using failure mode effect analysis (FMEA) to improve service quality (2001)
Source: Proceedings. Conference titles: Annual Conference of the Production and Operations Management Society. Unidade: EP
Subjects: ENGENHARIA DE PRODUÇÃO, ADMINISTRAÇÃO DA PRODUÇÃO
ABNT
ROTONDARO, Roberto e OLIVEIRA, Cláudio Lopez. Using failure mode effect analysis (FMEA) to improve service quality. 2001, Anais.. Orlando: OpenMind, 2001. Disponível em: https://repositorio.usp.br/directbitstream/c721b96a-42f4-4837-8cae-4174ce04ee07/Rotondaro-2001-using_failure.pdf. Acesso em: 13 out. 2024.APA
Rotondaro, R., & Oliveira, C. L. (2001). Using failure mode effect analysis (FMEA) to improve service quality. In Proceedings. Orlando: OpenMind. Recuperado de https://repositorio.usp.br/directbitstream/c721b96a-42f4-4837-8cae-4174ce04ee07/Rotondaro-2001-using_failure.pdfNLM
Rotondaro R, Oliveira CL. Using failure mode effect analysis (FMEA) to improve service quality [Internet]. Proceedings. 2001 ;[citado 2024 out. 13 ] Available from: https://repositorio.usp.br/directbitstream/c721b96a-42f4-4837-8cae-4174ce04ee07/Rotondaro-2001-using_failure.pdfVancouver
Rotondaro R, Oliveira CL. Using failure mode effect analysis (FMEA) to improve service quality [Internet]. Proceedings. 2001 ;[citado 2024 out. 13 ] Available from: https://repositorio.usp.br/directbitstream/c721b96a-42f4-4837-8cae-4174ce04ee07/Rotondaro-2001-using_failure.pdf