Source: IFAC - PapersOnLine. Unidade: FEARP
Subjects: FORÇA DE TRABALHO, TRABALHADORES, QUALIFICAÇÃO PROFISSIONAL, PROGRAMAÇÃO LINEAR
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DOAN, M. P. et al. Solving a real bi-objective skilled agent assignment problem in the service-to business domain, considering both economic efficiency and agent satisfaction. IFAC - PapersOnLine, v. 52, n. 13, p. 2026-2031, 2019Tradução . . Disponível em: https://doi.org/10.1016/j.ifacol.2019.11.503. Acesso em: 04 set. 2024.APA
Doan, M. P., Fondrevelle, J., Botta-Genoulaz, V., & Ribeiro, J. F. F. (2019). Solving a real bi-objective skilled agent assignment problem in the service-to business domain, considering both economic efficiency and agent satisfaction. IFAC - PapersOnLine, 52( 13), 2026-2031. doi:10.1016/j.ifacol.2019.11.503NLM
Doan MP, Fondrevelle J, Botta-Genoulaz V, Ribeiro JFF. Solving a real bi-objective skilled agent assignment problem in the service-to business domain, considering both economic efficiency and agent satisfaction [Internet]. IFAC - PapersOnLine. 2019 ; 52( 13): 2026-2031.[citado 2024 set. 04 ] Available from: https://doi.org/10.1016/j.ifacol.2019.11.503Vancouver
Doan MP, Fondrevelle J, Botta-Genoulaz V, Ribeiro JFF. Solving a real bi-objective skilled agent assignment problem in the service-to business domain, considering both economic efficiency and agent satisfaction [Internet]. IFAC - PapersOnLine. 2019 ; 52( 13): 2026-2031.[citado 2024 set. 04 ] Available from: https://doi.org/10.1016/j.ifacol.2019.11.503