Activities for the control of the quality of customer service: the case of a service company (1999)
Source: Proceedings. Conference titles: High Technology Small Firms Conference. Unidade: FEA
Subjects: ADMINISTRAÇÃO, QUALIDADE TOTAL
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TOLEDO, Geraldo Luciano e GOUVÊA, Maria Aparecida e RODRIGUES FILHO, Lino Nogueira. Activities for the control of the quality of customer service: the case of a service company. 1999, Anais.. Manchester: Manchester Business School, 1999. . Acesso em: 09 out. 2024.APA
Toledo, G. L., Gouvêa, M. A., & Rodrigues Filho, L. N. (1999). Activities for the control of the quality of customer service: the case of a service company. In Proceedings. Manchester: Manchester Business School.NLM
Toledo GL, Gouvêa MA, Rodrigues Filho LN. Activities for the control of the quality of customer service: the case of a service company. Proceedings. 1999 ;[citado 2024 out. 09 ]Vancouver
Toledo GL, Gouvêa MA, Rodrigues Filho LN. Activities for the control of the quality of customer service: the case of a service company. Proceedings. 1999 ;[citado 2024 out. 09 ]