Fonte: POM´s expanding constellation : conference papaers. Nome do evento: Annual POMS Conference. Unidade: FEA
Assuntos: ADMINISTRAÇÃO DA QUALIDADE, MARKETING DE SERVIÇO
ABNT
GOUVÊA, Maria Aparecida e TOLEDO, Geraldo Luciano e RODRIGUES FILHO, Lino Nogueira. Quality management in services marketing: levels of acceptance of financial services in mailing agencies. 2004, Anais.. Miami: POMS/EurOMA/JSPM, 2004. . Acesso em: 27 jul. 2024.APA
Gouvêa, M. A., Toledo, G. L., & Rodrigues Filho, L. N. (2004). Quality management in services marketing: levels of acceptance of financial services in mailing agencies. In POM´s expanding constellation : conference papaers. Miami: POMS/EurOMA/JSPM.NLM
Gouvêa MA, Toledo GL, Rodrigues Filho LN. Quality management in services marketing: levels of acceptance of financial services in mailing agencies. POM´s expanding constellation : conference papaers. 2004 ;[citado 2024 jul. 27 ]Vancouver
Gouvêa MA, Toledo GL, Rodrigues Filho LN. Quality management in services marketing: levels of acceptance of financial services in mailing agencies. POM´s expanding constellation : conference papaers. 2004 ;[citado 2024 jul. 27 ]