Gargeya, Vidyaranya B; Herzing, Michael; Gouvêa, Maria Aparecida 
Source: OM Frontiers : Winds of Change. Conference titles: Annual Conference of POMS. Unidade: FEA
Subjects: SERVIÇOS (QUALIDADE), QUALIDADE TOTAL
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GARGEYA, Vidyaranya B e HERZING, Michael e GOUVÊA, Maria Aparecida. Differences in perceptions of quality amongst managers and front line employees in a service organization. 2005, Anais.. Miami: POMS, 2005. . Acesso em: 30 ago. 2024.APA
Gargeya, V. B., Herzing, M., & Gouvêa, M. A. (2005). Differences in perceptions of quality amongst managers and front line employees in a service organization. In OM Frontiers : Winds of Change. Miami: POMS.NLM
Gargeya VB, Herzing M, Gouvêa MA. Differences in perceptions of quality amongst managers and front line employees in a service organization. OM Frontiers : Winds of Change. 2005 ;[citado 2024 ago. 30 ]Vancouver
Gargeya VB, Herzing M, Gouvêa MA. Differences in perceptions of quality amongst managers and front line employees in a service organization. OM Frontiers : Winds of Change. 2005 ;[citado 2024 ago. 30 ]
