Achcar, Jorge Alberto 
; Godoy, Daniel Marcos de
Fonte: Independent Journal of Management & Production. Unidade: FMRP
Assuntos: SERVIÇOS, REGRESSÃO LINEAR, CONTROLE ESTATÍSTICO DO PROCESSO
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ACHCAR, Jorge Alberto e GODOY, Daniel Marcos de. Quality of services: an application with customer complaint data from a telecommunication company. Independent Journal of Management & Production, v. 12, n. 4, p. 928-944, 2021Tradução . . Disponível em: https://doi.org/10.14807/ijmp.v12i4.1352. Acesso em: 25 set. 2024.APA
Achcar, J. A., & Godoy, D. M. de. (2021). Quality of services: an application with customer complaint data from a telecommunication company. Independent Journal of Management & Production, 12( 4), 928-944. doi:10.14807/ijmp.v12i4.1352NLM
Achcar JA, Godoy DM de. Quality of services: an application with customer complaint data from a telecommunication company [Internet]. Independent Journal of Management & Production. 2021 ; 12( 4): 928-944.[citado 2024 set. 25 ] Available from: https://doi.org/10.14807/ijmp.v12i4.1352Vancouver
Achcar JA, Godoy DM de. Quality of services: an application with customer complaint data from a telecommunication company [Internet]. Independent Journal of Management & Production. 2021 ; 12( 4): 928-944.[citado 2024 set. 25 ] Available from: https://doi.org/10.14807/ijmp.v12i4.1352
