@inbook{inbookf044286a,
title   = {Proposal of a NPD diagnostic method to identify improvement opportunities},
author = {Costa, Janaina Mascarenhas Hornos da and Amaral, Creusa Sayuri Tahara and Rozenfeld, Henrique},
year = {2011},
doi = {10.1007/978-0-85729-799-0_42},
publisher = {Springer-Verlag},
booktitle   = {ISPE International Conference on Concurrent Engineering}
}