@inproceedings{inproceedings451d422b,
title   = {Use of information systems as enabler to lean production: a case study in a bank backoffice in Brazil},
author = {Luz, Daniel and Spínola, Mauro},
year = {2015},
publisher = {TECSI/EAC/FEA/USP},
booktitle   = {Congresso Internacional de Gestão da Tecnologia e Sistemas de Informação - CONTECSI}
}