@article{article36422421, title = {Analysis and avaluation of services in brazilian sites of e-gov}, author = {Damian, Ieda Pelógia Martins and Merlo, Edgard Monforte and Nagano, Marcelo Seido}, year = {2013}, doi = {10.5897/AJBM12.1426}, journal = {African Journal of Business Management} }