TY - JOUR TI - Business excellence through a world-class organisational structure: experience from the Baldrige National Quality Program PY - 2008 AU - Miguel, Paulo Augusto Cauchick T2 - International Journal of Business Excellence (IJBEX), SN - 1756-0055 DO - 10.1504/ijbex.2008.017573 UR - https://doi.org/10.1504/ijbex.2008.017573 PP - Olney VL - 1 IS - 1/2 SP - 175-192 ER -