@inproceedings{inproceedings4e9b46f3,
title   = {Effects of the introduction of the iso 9000 standards on the material handling practice in the mining and metallurgical industries},
author = {Chaves, Arthur Pinto and Leal Filho, Laurindo de Salles},
year = {1994},
publisher = {Abm},
booktitle   = {Congresso Internacional de Tecnologia Metalúrgica e de Materiais}
}