@inbook{inbookeac853a5,
title   = {Avaliacao de desempenho no setor publico},
author = {Teixeira, Hélio Janny and Martelanc, Roy and Santana, S M},
year = {1994},
publisher = {Edgard Blucher},
journal   = {Remodelando a Gestao Publica}
}