How is the communication of bad news being performed in Neonatal Intensive Care Units and how to improve it: a scoping review - Machado, Giovanna Cristina Conti; Furtado, Maria Cândida de Carvalho; Oliveira, Nathália Teresinha Baptista; Santos, José Marcos de Jesus; Lima, Marina; Leite, Adriana Moraes (Journal of Neonatal Nursing, 2020)