Optimized service level agreement establishment in cloud computing - Azevedo, Leonildo J. de M; Estrella, Júlio Cezar; Nakamura, Luis H. V.; Santana, Marcos José; Santana, Regina Helena Carlucci; Toledo, Claudio Fabiano Motta; Batista, Bruno G.; Reiff-Marganiec, Stephan (The Computer Journal: Section B: Computer and Communications Networks and Systems, 2018)