Therapeutic communication between health workers and patients concerning diabetes mellitus care - Damasceno, Marta Maria Coelho; Zanetti, Maria Lúcia; Carvalho, Emilia Campos de; Teixeira, Carla Regina de Souza; Araújo, Márcio Flávio Moura de; Alencar, Ana Maria Parente Garcia (Revista Latino-Americana de Enfermagem, 2012)