@inproceedings{inproceedingsaab908f3, title = {Beyond crisis type: the role of consumer-brand relationships in determining responses to negative brand information}, author = {Nakagawa, Guilherme and Peres, Bruno and Crescitelli, Edson}, year = {2025}, publisher = {EAD/FEA/USP}, booktitle = {Seminários em Administração - SEMEAD} }