@misc{miscead93d42, title = {Customer engagement, digitalization, and business performance: a model for digital startups}, author = {Zacharias, Isabela Simões and Mendes, Glauco Henrique de Sousa and Fernandes, Sânia da Costa and Seles, Bruno Michel Roman Pais and Lizarelli, Fabiane Leticia and Carvalho, Marly Monteiro and Costa, Janaina Mascarenhas Hornos da}, year = {2025}, doi = {10.1017/pds.2025.10121}, booktitle = {International Conference on Engineering Design} }