@article{articlec4d7099e,
title   = {Customer-perceived value and social media analytics: how supplier evaluation can benefit from aspect-based sentiment analysis and fuzzy inference},
author = {Zanon, Lucas Gabriel and Arantes, Rafael Ferro Munhoz and Calache, Lucas Daniel Del Rosso and Martins, Roberto Antonio and Carpinetti, Luiz Cesar Ribeiro},
year = {2025},
doi = {10.1007/s12559-025-10495-1},
journal   = {Cognitive Computation}
}