@article{article61efe2ce, title = {From digital to loyalty:: unpacking the customer experience in Brazilian FMCG digitally native vertical brands}, author = {Silva, Wellington José da and Pedroso, Marcelo Caldeira and Caldeira Filho , Carlos Afonso}, year = {2025}, doi = {10.24052/JBRMR/V19IS02/ART-03}, journal = {Journal of Business and Retail Management Research} }