@inproceedings{inproceedings3e3eed8a,
title   = {An analysis of brazilian journalistic coverage of complaints platforms},
author = {Fernandez, Jonathan Oliveira and Pontes, Andrey Silva and Rezende, Solange Oliveira and Jacob Junior, Antonio Fernando Lavareda and Lobato, Fábio Manoel França},
year = {2024},
doi = {10.1109/WI-IAT62293.2024.00079},
publisher = {IEEE},
booktitle   = {IEEE/WIC International Conference on Web Intelligence and Intelligent Agent Technology - WI-IAT}
}