@misc{misc8be14023,
title   = {Chatbot framework for emergency medical care flow: case study},
author = {Patrício, Leonel and Silva, José and Costa, Carlos and Varela, Leonilde and Silveira, Zilda de Castro and Cruz-Cunha, Maria Manuela},
year = {2025},
doi = {10.1016/j.procs.2025.02.169},
booktitle   = {International Conference on Enterprise Information Systems - CENTERIS}
}