@article{article0ab8fa97, title = {Implementation of FCAUP - a framework for conformity assessment inspired by the uncertainty principle}, author = {Moraes, Celso Francisco de and Silva, Messias Borges and Sawhney, Rapinder}, year = {2020}, doi = {10.1108/TQM-03-2020-0053}, publisher = {Emerald Publishing}, journal = {The TQM Journal (print)} }