@inproceedings{inproceedings43f8ad61,
title   = {Customer-centricity: understanding and applications in companies in Brazil},
author = {Raposo, Larissa Luz and Cordeiro, Rafaela Almeida},
year = {2024},
publisher = {EAD/FEA/USP},
booktitle   = {Seminários em Administração - SEMEAD}
}