@article{articleddd7c447,
title   = {Outpatient appointment systems: a new heuristic with patient classification},
author = {Oleskovicz, Marcelo and Pedroso, Marcelo Caldeira and Biazzi, Jorge Luiz de},
year = {2024},
doi = {10.1016/j.orhc.2024.100443},
journal   = {Operations research for health care}
}