@mastersthesis{mastersthesis5811e593, title = {The power of listening in luxury fashion retail}, author = {Sresnewsky, Katherine Braun Galvão Bueno and Veloso, Andres Rodriguez}, year = {2024}, doi = {10.11606/T.12.2024.tde-05072024-112327}, school = {Universidade de São Paulo} }