@article{article446cdfe1, title = {Humanization: Improving patient and family experience in a public pediatric hospital}, author = {Zimmermann, Jussara de Oliveira and Sampaio, Anna-Dulce Salles Carneiro and Kudo, Aide Mitie and Sampaio, Magda Maria Sales Carneiro}, year = {2023}, doi = {10.1016/j.clinsp.2023.100187}, journal = {Clinics} }