@article{articleda4969f4,
title   = {Innovative technology services: the human side of knowledge},
author = {Costa, Daniele de Lourdes Curto da and Gomes, Giancarlo and Borini, Felipe Mendes and Alegre, Joaquim},
year = {2023},
doi = {10.1108/MD-09-2022-1268},
journal   = {Management Decision}
}