@article{articlecd6ff87c,
title   = {A customer complaint from a telecommunication company: a Bayesian data analysis},
author = {Achcar, Jorge Alberto and Godoy, Daniel Marcos de and Ferraz Júnior, Fábio},
year = {2022},
doi = {10.14807/ijmp.v13i2.1520},
journal   = {Independent Journal of Management & Production}
}