@inbook{inbook76c9da1c,
title   = {The importance and influence of personal and functional factors of the attendance service team on satisfaction in casual dining restaurants},
author = {Melo, Natasha Pereira and Hemzo, Liliana Fusco and Hemzo, Miguel Angelo},
year = {2022},
doi = {10.11606/9786588503232},
publisher = {Edições EACH},
journal   = {Tópicos de marketing no século XXI: volume 2}
}