@article{articledd0fc359, title = {Q-Meter: quality monitoring system for telecommunication services based on sentiment analysis using deep learning}, author = {Vieira, Samuel Terra and Rosa, Renata Lopes and Zegarra Rodriguez, Demóstenes and Arjona Ramírez, Miguel and Saadi, Muhammad and Wuttisittikulkij, Lunchakorn}, year = {2021}, doi = {10.3390/s21051880}, journal = {Sensors} }