@article{articled65ddf3c, title = {Development of sectoral brands with emphasis on structure and processes}, author = {Lourenção, Marina Toledo de Arruda and Miyamaru, Leticia and Giraldi, Janaina de Moura Engracia and Pádua, Silvia Inês Dallavalle de}, year = {2020}, doi = {10.1108/BPMJ-09-2017-0254}, journal = {Business Process Management Journal} }