@inproceedings{inproceedingsac27fd87, title = {Results and trends for information technology governance requisites and practices in brazilian retail banks}, author = {Chaves, Elisabete Cecília Januário and Galegale, Napoleão Verardi and Azevedo, Marilia Macorin de and Côrtes, Pedro Luiz}, year = {2015}, booktitle = {International Conference on Information Systems & Technology Management - CONTECSI} }