@article{article47d95481, title = {Mobile application for bus operations controlled by passengers: a user experience design project (UX)}, author = {Frederico, Cláudio de Senna and Pereira, Arnaldo Luis Santos and Marte, Cláudio Luiz and Yoshioka, Leopoldo Rideki}, year = {2021}, doi = {10.1016/j.cstp.2020.11.014}, journal = {Case Studies on Transport Policy} }