@inproceedings{inproceedings3efbf73c, title = {The interplay between organizational culture and the use of quality tools, and its impact on performance}, author = {Gambi, Lillian do Nascimento and Boer, Harry and Gerólamo, Mateus Cecílio and Carpinetti, Luiz Cesar Ribeiro and Jorgensen, Frances}, year = {2013}, publisher = {University College Dublin}, booktitle = {International Annual EurOMA Conference} }