@article{article15df97e7, title = {Instrument for evaluating IMS and sustainable performance}, author = {Poltronieri, Camila Fabricio and Gerólamo, Mateus Cecílio and Dias, Teresa Cristina Martins and Carpinetti, Luiz Cesar Ribeiro}, year = {2018}, doi = {10.1108/IJQRM-11-2016-0194}, publisher = {Emerald}, journal = {International Journal of Quality & Reliability Management} }