@article{articlee32389c3, title = {B2C E-commerce for home appliances in the Brazilian market: a cost efficiency investigation through a DEA-OCT Model}, author = {Melo, Isotilia Costa and Alves JĂșnior, Paulo Nocera and Kodama, Tatiana Kimura and Silva, Karoline Arguelho da and Chimirri, Mirian Wawrzyniak and Rebelatto, Daisy Aparecida do Nascimento}, year = {2020}, doi = {10.18568/internext.v15i2.557}, journal = {Internext} }