@inproceedings{inproceedings1bef1650,
title   = {B2C E-commerce for home appliances in the Brazilian market: a cost efficiency investigation through a DEA-OCT Model},
author = {Melo, Isotilia Costa and Alves Júnior, Paulo Nocera and Kodama, Tatiana Kimura and Silva, Karoline Arguelho da and Rebelatto, Daisy Aparecida do Nascimento},
year = {2019},
doi = {10.29327/13487},
booktitle   = {Congresso do Instituto Franco-Brasileiro de Administração de Empresas - IFBAE}
}