@misc{misc61c110dd,
title   = {Feature-based time series classification for service request opening prediction in the telecom industry},
author = {Pereira, Fabíola Souza Fernandes and Carvalho, André Carlos Ponce de Leon Ferreira de and Assis, Rafael and Costa, Maxley and Faria, Elaine R and Julia, Rita Maria Silva and Barcelos, Umberto and Melo, Jony},
year = {2019},
doi = {10.1007/978-3-030-30244-3_11},
publisher = {Springer},
booktitle   = {EPIA Conference on Artificial Intelligence - EPIA}
}