@article{article1b91ae6b,
title   = {The promotion of BPM and lean in the health sector: main results},
author = {Ferreira, Gabriela Souza Assis and Silva, Ulisses Rezende and Costa, André Lucirton and Pádua, Silvia Inês Dallavalle de},
year = {2018},
doi = {10.1108/BPMJ-06-2016-0115},
journal   = {Business Process Management Journal}
}