@inproceedings{inproceedings19c78ec6,
title   = {The age of things in the business world: using the internet of things to support CRM practices in supply chain},
author = {Galesi, Fernanda Zandoná and Silva, Hermes Moretti Ribeiro da and Careta, Catarina Barbosa},
year = {2018},
doi = {10.5748/9788599693148-15CONTECSI/PS-5756},
publisher = {FEA/USP-TECSI},
booktitle   = {International Conference on Information Systems & Technology Management - CONTECSI}
}